Customer Feedback Survey for Social Media Advertising Agency

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1. How satisfied are you with the overall services provided by our agency?

Extremely satisfied Satisfied Neutral Dissatisfied Extremely dissatisfied

2. How effective do you find our agency's social media advertising strategies in achieving your marketing goals?

Very effective Effective Somewhat effective Not very effective Ineffective

3. How responsive and timely was our team in addressing your inquiries and concerns?

Very responsive and timely Responsive and timely Somewhat responsive and timely Not very responsive and timely Unresponsive and untimely

4. How would you rate the quality and creativity of the content created for your social media campaigns?

Excellent Good Average Below average Poor

5. How satisfied are you with the level of audience engagement and interaction generated by our social media campaigns?

Extremely satisfied Satisfied Neutral Dissatisfied Extremely dissatisfied

6. Have you seen an improvement in your brand's online presence and awareness since working with our agency?

Yes, significant improvement Yes, some improvement No noticeable improvement Brand presence has declined

7. How likely are you to recommend our agency to others seeking social media advertising services?

Very likely Likely Neutral Unlikely Very unlikely

8. Is there any specific aspect of our services that you would like us to improve upon?

9. How would you rate the value for money of our services?

Excellent Good Average Below average Poor

10. Do you have any additional comments, suggestions, or feedback for our agency?

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